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Terms and Conditions

These Booking Conditions, together with our privacy policy, any other written information we brought to your attention before we confirmed your booking. Our website terms and conditions of use, apply to your booking with Chamathka Destination Management Services (PVT) LTD (registered number PV 00252286)

By making a booking, you agree on behalf of all persons detailed on the booking that he/she has read these Booking Conditions and has the authority to and does agree to be bound by them. Consents to our use of personal data is in accordance with our Privacy Policy and is authorized on behalf of all persons named on the booking to disclose their personal details to us, including where applicable, special categories of data (such as information on health or medical conditions and disabilities)

Applicable to All Bookings

When making your booking we will arrange for you to enter into a contract with each of the third-party supplier(s) of your travel arrangements as specified on your booking confirmation. Your contract comes into existence once we issue the booking confirmation.

As an agent, we accept no responsibility for the acts or omissions of the suppliers or for the travel services provided by them unless we are the organizer of your package holiday under the Package Travel Regulations.

You Wish to Change Your Booking

If you wish to change any item and providing we can accommodate the change; subject to TC and supplement

If You Cancel Your Holiday

Cancellation Policy TBC

Do I need Travel Insurance?

Cancellation Policy TBC

Complaints

We will assist you with any complaints and you may email us directly at info@chamathkaholidays.com when on holidays and copy to relevant agent if booked by a local agent.

Visa Requirements

You can apply for online visa through www.eta.gov.lk. We can also provide you with visa application.

Safety & Security

You are responsible for making yourself aware of Foreign Office advice with regard to the safety of the countries and areas in which you will be travelling and to make your decisions accordingly.

Data Protection

As part of your booking information we will need you to provide us with personal information such as name, email address, telephone number, passport number and other identifying information. We may also need to collect special category information that you provide such as health and medical information, details of any disabilities, or religion.

We will process your personal information, including special category information, for the purpose of making your booking and also pass this to the relevant suppliers of your travel arrangements or other particular persons who are a part of the provision of your travel services, as necessary to arrange your travel.

In making this booking, you understand that the personal information that you provide in your booking form may be shared with suppliers and any person required to facilitate your travel arrangements.

The domain name of this website, contents and information are provided by independent third parties

Explore Sri Lanka and Asia with Chamathka Holidays



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  • Head office Colombo
  • 0094765505339


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